1. Introduction

PrimeBiz Advisory is committed to delivering high-quality business consulting and financial advisory services. Due to the nature of our services, refunds are handled on a case-by-case basis under the terms outlined below. By using our services, you acknowledge and agree to this Return and Refund Policy.

2. Eligibility for Refunds

Refunds are considered under the following conditions, subject to review and approval:

If the service has not been delivered as agreed due to factors within our control.
If a client cancels a service before substantial work has begun.
If there is a technical error or duplicate payment.
Refund requests must be submitted within 14 days of service delivery.

Refunds will not be issued for:

Services that have already been rendered or partially completed.
Cases where the client has changed their business strategy or no longer requires the service.
Non-compliance with agreed terms by the client.

3. Refund Process

To request a refund, clients must follow these steps:

Submit a Refund Request – Clients must provide full name, contact details, and proof of payment.
Review Process – Refund requests are reviewed within 7 business days.
Approval & Processing – If approved, refunds are issued within 14 business days via the original payment method.

Requests should be sent to our customer support team via email at [email protected].

4. Service Modifications and Adjustments

If a client is not fully satisfied, we offer service modifications or additional consultations to address concerns. Instead of a refund, we may provide:

A revision or modification of the delivered service to better meet expectations.
A credit towards future services with PrimeBiz Advisory.
We aim to resolve disputes amicably and provide solutions that ensure client satisfaction.

5. Cancellations

Clients may cancel a service under the following conditions:

If the cancellation request is submitted before the service has been initiated.
If the cancellation is due to unforeseen circumstances, we may offer a partial refund or rescheduling.
If a cancellation request is made after significant work has been completed, refunds may be limited or unavailable.

6. Limitation of Liability

PrimeBiz Advisory provides consulting services based on industry best practices but does not guarantee specific business outcomes, as results depend on various external factors. Refunds are not granted based on subjective dissatisfaction or business performance that does not meet client expectations.

7. Changes to This Policy

PrimeBiz Advisory reserves the right to update this Refund Policy at any time. Users will be notified of significant changes via a notice on our website and, where applicable, through email communication. Continued use of our services implies acceptance of the revised terms.

8. Contact Information

For any questions regarding our Return and Refund Policy, please contact us:

Address: 17 Carmelite Walk, Harrow HA3 5NL,, United Kingdom
Phone: +44 208 421 5747
Email: [email protected]