1. Introduction
PrimeBiz Advisory is committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act of United Kingdom. By using our website or engaging with our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect different types of personal information to provide and improve our services. The types of data we collect include:
Personal Identifiable Information: Name, email address, phone number, and company name.
Website Usage Data: IP address, browser type, and device information collected via cookies.
Communication Data: Messages sent via contact forms, email interactions, and customer service inquiries.
Financial Information: Payment details for service transactions (processed securely through third-party payment providers).
3. How We Collect Your Information
We collect personal data through the following methods:
Direct interactions: When you fill out contact forms, subscribe to updates, or communicate with us.
Automated technologies: Cookies, analytics tools, and log files collect website usage data.
Third-party sources: Information from payment processors, business directories, or publicly available sources.
4. How We Use Your Information
We process personal data for the following purposes:
Service Delivery: To provide business consulting and financial advisory services.
Customer Support: To respond to inquiries, process service requests, and resolve issues.
Marketing & Communication: To send relevant updates, newsletters, and promotional content.
Compliance & Legal Obligations: To meet regulatory requirements under United Kingdom law.
Website Analytics: To improve user experience by analyzing site usage and behavior.
We ensure that all data processing is lawful, fair, and transparent, with clear objectives outlined for data collection.
5. Data Protection & Security
We implement strict security measures to safeguard personal information from unauthorized access, loss, or misuse. These include:
Encryption & Secure Servers: Data is stored on protected servers with encryption protocols.
Access Controls: Restricted access to sensitive data, available only to authorized personnel.
Regular Security Audits: Periodic reviews to ensure compliance with data protection laws.
Third-Party Data Protection: External service providers comply with our security standards when handling personal data.
Despite these precautions, no system is 100% secure, and we encourage users to take necessary precautions when sharing information online.
6. Sharing & Disclosure of Information
PrimeBiz Advisory does not sell or rent personal information to third parties. However, we may share data in the following instances:
Legal & Regulatory Compliance: If required by law or government authorities.
Business Partners & Service Providers: Third-party platforms assisting in service delivery, such as payment processors and hosting providers, under confidentiality agreements.
Business Transfers: In the event of a merger, sale, or acquisition, data may be transferred to relevant stakeholders.
We ensure that all third-party collaborations align with privacy protection standards and legal requirements.
7. User Rights & Data Control
Under POPIA, users have the following rights concerning their personal information:
Access & Correction: Request access to personal data and correct inaccuracies.
Deletion Requests: Request the removal of personal data from our records.
Withdraw Consent: Opt-out of marketing communications at any time.
Lodge Complaints: If you believe your data has been mishandled, you may file a complaint with the Information Regulator of United Kingdom.
To exercise your rights, please contact us using the details provided below.
8. Data Retention Policy
We retain personal data only for as long as necessary to fulfill service obligations, legal requirements, and legitimate business purposes. Once data is no longer needed, we securely delete or anonymize it. Retention periods may vary based on the type of data collected:
Customer Service Data: Retained for up to 3 years after the last interaction.
Transaction Records: Maintained for 5 years as per financial regulations.
Marketing & Communication Preferences: Retained until a user opts out.
9. International Data Transfers
If data is transferred outside United Kingdom, we ensure adequate protection measures in compliance with POPIA and international data protection regulations. Transfers occur only when:
The recipient country ensures adequate data protection.
Contracts include legally binding data security clauses.
Users provide explicit consent for international data processing.
10. Changes to the Privacy Policy
PrimeBiz Advisory reserves the right to update this Privacy Policy periodically to reflect regulatory changes or service modifications. The latest version will always be available on our website. We encourage users to review this policy regularly to stay informed of their data protection rights.
11. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Address: 17 Carmelite Walk, Harrow HA3 5NL,, United Kingdom
Phone: +44 208 421 5747
Email: [email protected]